{
  "count": 30,
  "faqs": [
    {
      "question": "What should I check before ordering?",
      "answer": "Check the product description, selected size, colour where offered, quantity and total cost before payment.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "How do I choose the right size?",
      "answer": "Measure the mattress width, length and depth, then compare those measurements with the option shown on the product page.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "Can size names vary?",
      "answer": "Yes. Size names can vary between manufacturers, so use the listed measurements whenever they are available.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "What currency are prices shown in?",
      "answer": "All prices are displayed and charged in euros (EUR).",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "How much is delivery?",
      "answer": "Ireland delivery is free for orders over €75. Express Delivery costs €25 and is the available delivery method below that threshold. See Shipping for handling and delivery estimates.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "When will my order be dispatched?",
      "answer": "See the Shipping page for current handling and delivery estimates. Tracking details are emailed after dispatch where available.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "Can I cancel an online order?",
      "answer": "For eligible online purchases, notify us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. Faulty, damaged or misdescribed goods retain their statutory remedies. See Refunds and Returns for full details.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "What if the item is faulty or not as described?",
      "answer": "Your statutory rights apply. Contact us promptly with your order details and a clear description of the issue.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "Can I return an opened hygiene item?",
      "answer": "Some sealed hygiene-sensitive goods may not be eligible for a change-of-mind return after unsealing. This does not affect rights for faulty or misdescribed goods; see Refunds and Returns.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "How should I care for the item?",
      "answer": "Follow the care label supplied with the item. Avoid any washing or drying method that the label does not permit.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "Can I use bleach or high heat?",
      "answer": "Only use bleach, heat or other treatments if the supplied care label expressly permits them.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "How long will the item last?",
      "answer": "Service life depends on use, laundering and care. Replace the item if its backing, seams, zip or elastic becomes damaged.",
      "source": "general",
      "url": "https://mattressprotector.irish/"
    },
    {
      "question": "Is this a medical device?",
      "answer": "No. These are household bedding products. Ask an appropriate care professional to assess suitability for a care setting.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Does this product treat allergies?",
      "answer": "No. A washable cover can help keep the mattress surface clean, but it is not a treatment for allergies.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Is this a bed-bug barrier?",
      "answer": "No bed-bug barrier claim is made for these products.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "What does waterproof mean here?",
      "answer": "The listed backing is intended to help protect the mattress surface from everyday spills. Fit, care and the condition of the item affect performance.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Should I inspect the product?",
      "answer": "Yes. Check the backing, seams, elastic or zip regularly and stop using the item if it is damaged.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Can I put a fitted sheet over it?",
      "answer": "A mattress protector or bed pad is normally used beneath the fitted sheet. Make sure every layer lies flat and secure.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Will it change mattress firmness?",
      "answer": "No firmness change is claimed. Choose this product for its listed protective construction and fit.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "What materials are used?",
      "answer": "The material summary is shown on the product page. Check the supplied label and contact us if you need more detail before ordering.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "What if I have a material sensitivity?",
      "answer": "Review the listed materials and ask us for clarification before ordering. Stop use if irritation occurs.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Can colours look different on screen?",
      "answer": "Screens can display colours differently. Use the colour name as the primary guide and contact us if colour is critical.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Can I order more than one?",
      "answer": "Yes. Set the quantity on the product page or in the basket, subject to available stock.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Do you accept wholesale enquiries?",
      "answer": "Yes. Use the wholesale enquiry page and describe the product, sizes and quantities you need.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Can I edit my basket?",
      "answer": "You can change quantities or remove a line in the basket before proceeding to payment.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Where can I see the delivery charge?",
      "answer": "The basket shows the applicable delivery charge and order total before you proceed to payment.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "What should I do when the parcel arrives?",
      "answer": "Check the item, selected option and condition against your order. Contact us promptly if anything is wrong.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "How do I contact support?",
      "answer": "Email theteam@customersupport.care or use the Contact page and include your order details when relevant.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Where do you deliver?",
      "answer": "The current store is configured for delivery in Ireland. See Shipping for the full delivery scope and estimates.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    },
    {
      "question": "Are prices inclusive of the amount shown at checkout?",
      "answer": "The basket and checkout show the product prices, discounts, delivery charge and final amount before payment.",
      "source": "Washable Incontinence Bed Pads",
      "url": "https://mattressprotector.irish/incontinence-bed-pads"
    }
  ]
}